Return Policy

Returns and Exchanges

Due to our custom print-on-demand method of creating your products, returns and exchanges are not accepted at this time. All sales are final. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Get in touch with us at katie@environerd.com.

Refunds

We will notify you once we’ve received and inspected your defective item, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at katie@environerd.com.